Your privacy and security are really important to us. Therefore we are transparent about what data we store and why.
The entire communication is encrypted by industry-standard SSL. The communication goes through our servers, and some of the data are stored on our Barkio servers. The reason why we store them is to be able to synchronize the data (such as created dogs, recorded commands, activity log, etc.) with all your paired devices under your Family Account.
The structure of the Activity log is stored on our servers unless you delete it. We, however, delete the audio recordings after a certain period of time. In the trial version, we keep audio recordings from the last 2 monitorings and last 3 days and delete the rest of them. In Barkio Premium, we keep audio recordings from the last 10 monitorings and last 21 days.
Contact our support team, and we will get back to you as soon as possible.