The subscription must be canceled on the same platform it was purchased. You can find a guide for each platform below.
➀ Open the Settings app on your iPhone/iPad
➁ Tap your name (your Apple ID)
➂ Tap Subscriptions
➃ Select Barkio subscription
➄ Tap Cancel subscription or Cancel Free Trial
➀ Open Google Play Store on your device
➁ Tap your profile icon (top right corner)
➂ Tap Payments & subscriptions
➃ Tap Subscriptions
➄ Select Barkio subscription
➅ Tap Cancel subscription
💡 If you experience issues cancelling the subscription, you can try Google's step-by-step guide to cancel your subscription.
➀ Open Barkio and click on Menu ☰
➁ Select 'Settings'
➂ Select 'Account'
➃ Select 'Manage subscription'
➄ Select 'Cancel subscription'
➅ You will be redirected to a Paddle website. Select 'Cancel Subscription'
➀ Go to https://barkio.com/login and log in with your Barkio account
➁ Select 'Cancel subscription renewal'
➂ You will be redirected to a Paddle website. Confirm by selecting 'Cancel subscription'
Contact our support team, and we will get back to you as soon as possible.