When the Dog Station (iOS or Android device) is lying flat—for example, horizontally on a table or bed—motion detection and photo/video events are disabled by default. This is to save battery and avoid recording useless events when the camera faces a surface.
Yes. To enable motion detection even when the device is lying flat:
Open the main Settings (⚙️ icon on the bottom bar)
Go to General → Expert
Enable “Detect motion when lying flat
This setting only affects the specific device where you change it. Enable it directly on the device you use as Dog Station.
Contact our support team, and we will get back to you as soon as possible.
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