⚠️ IMPORTANT ⚠️

The subscription must be canceled on the same platform where it was purchased. You can find a guide for each platform below.

Where did you subscribe?

• Barkio iOS app - iPhone or iPad
• Barkio Android app - Android phones and tablets
• Barkio desktop app - Windows, macOS, Linux
• Barkio website

💡 Not sure?

• open the app and go to: ☰Menu -> Settings -> Account -> Manage subscription
• The app will display information about your subscription or redirects you to the cancellation page.

 

💡 What else you should know:

• You can cancel your Barkio Premium subscription at any time.
• After you cancel the subscription, you can still use it until the end of the current billing cycle.
• If you have activated the premium subscription through a promo code or with the Unlock for free button in the app, you don't need to cancel it. Once the subscription expires, it will not be renewed automatically.
• ⚠️ Subscriptions activated via  Apple App Store must be canceled at least 24 hours before the end of the current billing cycle. See Official Apple guide.
• If you experience any issues canceling your subscription, don’t hesitate to get in touch with us at support@barkio.com.

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iPhone or iPad

➀ Open the Settings app on your iPhone/iPad

 

➁ Tap your name (your Apple ID)

 

➂ Tap Subscriptions

 

➃ Select Barkio subscription

 

➄ Tap Cancel subscription or Cancel Free Trial

 

Android

➀ Open Google Play Store on your device

 

➁ Tap your profile icon (top right corner)

 

➂ Tap Payments & subscriptions

 

➃ Tap Subscriptions

 

➄ Select Barkio subscription 

 

➅ Tap Cancel subscription

💡 If you experience issues cancelling the subscription, you can try Google's step-by-step guide to cancel your subscription.

 

Desktop app

➀ Open Barkio and click on Menu ☰

 

➁ Select 'Settings'

 

➂ Select 'Account'

 

➃ Select 'Manage subscription'

 

➄ Select 'Cancel subscription'

 

➅ You will be redirected to a Paddle website. Select 'Cancel Subscription'

 

Website

➀ Go to https://barkio.com/login and log in with your Barkio account

 

➁ Select 'Cancel subscription renewal'

 

➂ You will be redirected to a Paddle website. Confirm by selecting 'Cancel subscription'